Privacy Policy – Swiss Crisis

Last updated: March 25, 2026

1. Introduction

Swiss Crisis ("we", "our", "the application") places particular importance on the protection of personal data.

This privacy policy describes how data is collected, used, stored, and protected when using the Swiss Crisis application.

By using the application, you accept the practices described in this document.

2. Nature of the application

Swiss Crisis is an application designed for managing critical information in crisis situations.

The application is provided as an assistance tool and does not replace internal procedures, certified critical systems, or human decisions.

3. Data collected

a) Data provided by the user

• Last name, first name
• Email address
• Phone number
• Job title or role
• Data entered in the application (contacts, documents, notes, procedures)

b) Technical data

• Device identifiers
• Usage logs
• Crash and diagnostic data
• Application version

c) Hosted data

• Internal documents
• Emergency contacts
• Operational information

The user is solely responsible for the data they enter into the application.

4. Use of data

Data is used solely for:

• Providing the application's features
• Ensuring security and proper functioning
• Improving performance
• Diagnosing errors

No personal data is sold to third parties.

5. Hosting and security

Data may be hosted on secure servers located in Switzerland or Europe.

Technical and organizational measures are in place to protect the data.

However, as no system is completely secure, Swiss Crisis cannot guarantee the absence of unauthorized access, loss, or alteration of data.

6. User responsibility

The user and/or client company is responsible for:

• The accuracy of data
• Keeping information up to date
• Access management
• Appropriate use of the application

7. Limitation of liability

To the extent permitted by law, Swiss Crisis declines all liability in the event of:

• Loss or corruption of data
• Misuse of the application
• Decisions made based on available information
• Interruption or unavailability of the service
• Malfunction, bug, or error
• Issues related to third parties (hosting, network, etc.)

The application is provided "as is", without warranty of continuous availability or absence of errors.

8. Use in crisis situations

Swiss Crisis does not guarantee:

• The availability of the application in critical situations
• The accuracy or currency of information
• Real-time data transmission

The user must have independent alternative solutions in place.

9. Third-party services

Swiss Crisis may use third-party services (hosting, analytics, crash reporting) that may process certain data in accordance with their own policies.

10. Data retention

Data is retained only for the duration necessary for its use or according to the parameters defined by the client company.

11. User rights

In accordance with the GDPR and Swiss legislation, users may:

• Access their data
• Request modification
• Request deletion

Contact: info@creatis.ch

12. Modifications

This policy may be modified at any time.

13. Contact

Swiss Crisis
CREATIS Informatique
Rue de Lausanne 43b, 1110 Morges
info@creatis.ch